Shipping & Returns
Shipping & Returns
- no minimum order value
- fast shipping: Orders received by 5 pm on working days usually processed and shipped the same day.
- free shipping on orders over 150,00 €
With PayPal, you pay cashlessly and securely. For credit card, direct debit payment and the payment by invoice no PayPal account is necessary. Shipment is made on the day of the order, provided the order is received (mo. - fr.) before 5 pm (full payment and stocked items are required).
Prepayment / Bank Transfer:
Please indicate the order number as reference for the transfer. The account details will be sent in the order confirmation. The payment should be made within 10 days, as the goods can only be reserved for this period.
merijula design GmbH
With the free of charge invoice and installment purchase with Klarna you receive your goods before you have paid. You can shop relaxed, make your order and look at the products in peace at home. Then you have 14 days to pay the bill. All you have to do is enter the information you always have in mind. The purchase on account is completely risk-free.
In cooperation with mit Klarna AB, In cooperation with Klarna AB, Sveavägen 46, Stockholm, Sweden, we offer you the invoice and installment purchase as a payment option. Please note that Klarna Rechnung and Klarna installment purchase are only available to consumers and that payment must be made to Klarna.
Cash on Pickup:
We send a notification (via email) as soon as the goods are ready for collection.
The delivery times can be found on the corresponding product page. We are not responsible for any fees / import taxes outside the EU and do not cover such costs.
Should an item not be in stock for once, we will inform you as soon as possible of the delivery date, or alternatively that the delivery can not be made. The delivery period begins when merijula design GmbH has received all information, permits, payment information, etc. from you, but not before you have made the payment agreed at the time of placing the order. For the scope and execution of the delivery, the accepted fixed offer or the order confirmation shall be decisive.
The delivery dates are always adhered to. Exceeding the specified delivery time does not entitle you to withdraw from the contract, to refuse acceptance and/or to claim damages without setting a reasonable period of grace. If delivery is delayed for reasons which merijula design GmbH is unable to influence (e.g. force majeure, import or transport difficulties, changes subsequently requested by the buyer, etc.), the delivery date will be delayed accordingly.
Partial and Subsequent Deliveries
If there is a shortage and therefore an ordered item can not be shipped directly, we will make a partial delivery and send the missing items as soon as possible and ship the entire order as soon as all items are ready to ship. If the forwarding of a missing article takes too much time or if the missing article is no longer needed, we delete after a short consultation or request the forwarding from our system and immediately refund the value of the goods not delivered.
The exchange period is 4 weeks from receipt of the article (postmark counts.
Please understand that we can not currently pay for the costs of a return or exchange. Each return must be unpacked again, checked and sorted into the warehouse, plus the shipping ontop. Since this would cause high costs for us, you currently have to bear the cost of your return and your exchange yourself.
We try every item on the basis of the description and the pictures as well as possible to make tangible, so you can estimate the size you need. If the item arrives damaged or delivered incorrectly, we accept RETURNS and reshipment! For this we send you a return link..
You can also activate a free return via PayPal. You can find more information about this HERE..
The return of the goods must be sent to:
merijula design GmbH
e-mail to: firstname.lastname@example.org
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